FAQs

FAQs

Where are you located?
Paulin Industries is located at 12400 Plaza Drive, Unit 1, Parma, OH 44130-1057.

How can I contact you?
We can be reached Monday through Friday 8 am to 4:30 pm EST by calling or toll free, by faxing or by email. Or visit the “Contact Us” section of this website.

Where are your products imported from?
We manufacture in our own plants and in addition import high quality products from ISO certified world wide sources.

Is there a minimum order requirement?
Yes. New orders must meet a minimum of $75.00. per line item. Back orders do not apply.

Can you quote based on annual usages?
Yes, we do offer both stock & release and mill shipment programs.

Can I purchase in less than bulk quantities?
No, all parts come in specific carton quantities.

Are your products available in a variety of finishes and coatings?
Paulin Industries offers additional finishes and secondary work such as custom kitting and packaging at highly competitive prices as a service to our customers. Locking compounds are normally done in our own facility with all additional finishes and secondary processes performed by outside vendors.

What if I need a product that is not listed on your website?
Please ask one of our friendly sales staff members for the product you need. We are more than happy to quote products that we do not currently carry in stock.